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Huang Victoria DVM at 10136 Two Notch Road in Columbia, South Carolina

Huang Victoria DVM is healthcare, which located in South Carolina. They address is 10136 Two Notch Road.
On this page you can see full information about Huang Victoria DVM in 10136 Two Notch Road, South Carolina: customer reviews, opening times, drive directions, photos, contacts etc.

Phone: +1 803-462-1076

Address:

10136 Two Notch Road,
Columbia, South Carolina
29229
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Categories: Pet store

Customer Reviews about Huang Victoria DVM

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    DO NOT GO TO BANFIELD PET HOSPITAL. Without being given advance notice, I was just told that they have a new policy to cancel appointments if you are 5 minutes late. Dang, I sat that long on Two Notch trying to turn left to get there. I've been a client there for 10 years. I asked to speak to the manager and there's not even one there today. No, I'm not rescheduling. I'm finding another vet. I spent 30 minutes on the phone in their parking lot trying to reach someone with corporate to see if I could get it resolved and get Joey in. Finally got a live person but their stupid phone system had transferred me to billing incorrectly. She transferred me to Customer Advocacy Team where I got a VM saying they were having a team meeting and it hung up. Didn't even give me the option to leave a message. While I was on hold in the parking lot for a total of 30 minutes, I sent an email to every place on Banfield's site I could send an email. Gave up and headed home. On way, finally got aholdof someone on the CAT. She was not allowed to confirm or deny the 5 minutes late policy and all she could do was forward my info to the hospital and the hospital area manager and I would hear back in 3 to 5 business days. So I told her I was not going back to Banfield (after 10 yrs) and wanted to cancel my Wellness Plan. More holding. Finally talked to them and dang if I don't have to pay for 2 more months even though I'm not going back there.
    June 27, 2017
    by Dee Curlee
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About Huang Victoria DVM in Columbia

Huang Victoria DVM is located at 10136 Two Notch Road, Columbia, South Carolina.